East Palace Hotel Almaty, Almaty

I had a pleasant stay overall, with clean and cozy rooms that had a speedy Wi-Fi connection. The staff were friendly and helpful, but the service could use some improvements, like ensuring all amenities are provided in the room. The location was excellent for my transit travels, close to Koktobe Mountain, though I did find it a little noisy at night. Dining offered a decent variety, but I would have appreciated healthier options. The value was good, but not perfect, as some small details could be better addressed.

I had a decent stay at the hotel, although it wasn't without its flaws. The rooms were cozy and warm with a super fast Wi-Fi connection, but it did get a bit noisy at night. The service was a mixed bag; while some staff members were amazing, others fell short and didn't seem very welcoming. The location was a perfect spot for getting around the city, especially for transit travel, and I loved the beautiful view of Almaty from my room. Overall, it was reasonably priced, but there’s definitely room for improvement in a few areas.

I had a pleasant stay at the hotel overall. The rooms were cosy and had a very fast Wi-Fi connection, which was a big plus. However, I found the atmosphere a bit noisy at night, which detracted from my comfort. The service experience was inconsistent; while some staff members were friendly, others were not as welcoming. As for the location, it was incredibly convenient for getting around the city but could be a bit tricky to find due to the lack of clear signage. Overall, the hotel provides decent value for money, but improvements could be made in certain areas.

The hotel offers a cozy and warm environment with very fast Wi-Fi, which I really appreciated. However, it wasn’t very quiet at night, impacting my sleep a bit. Overall, it’s a decent place if you need a quick stay, but the noise factor is something to consider.

I had a mixed experience at this hotel. The rooms were cozy and warm with a very fast Wi-Fi connection, but it wasn't very quiet at night. The service was friendly, but there were some issues with missing amenities. The location turned out to be perfect for touring around the city, but finding the entrance was tricky due to a lack of clear signposts. Overall, it offered reasonable value for money, even though some areas could use improvement.